The approach to the main entrance from the visitor car park has several hard landscaping finishes. The main visitor car park has both tarmac and compacted stone chipping surfaces with compacted stone chipping and resin bonded gravel paths providing level access to the main visitor entrance which has automatic doors. This entrance provides level access to reception, the exhibition, The Stell, The Vallum Room, toilets (including accessible WCs and a Changing Places toilet), learning rooms (The Alan Reece Room and The Gillian Dickinson Room), YHA The Sill and the gift shop.
There are two additional visitor entrances both providing level access. Approaching The Sill from the northern gate at the boundary with the Military Road (B6318) access is provided via compacted stone chippings path which runs beside an outdoor turfed event space. This path changes to a resin bonded gravel path in the last few metres before the building is reached. Access is through a manually operated door. This entrance leads directly to the exhibition and to visitor toilets which include accessible toilets and a Changing Places toilet it also provides level access to reception, the exhibition, The Stell, The Vallum Room, learning rooms (The Alan Reece Room and The Gillian Dickinson Room), YHA The Sill and the gift shop.
The final visitor entrance is reached from the Whin Grassland Roof Walk. Approaching The Sill from the northern gate at the boundary with the Military Road (B6318) visitors are able to access the Whin Grassland roof via a compacted stone chippings path on to the roof walk way. The surface of the roof walk way is a slip resistant plastic grid suitable for wheelchair users and pushchairs. Once on the roof walk visitors can enter the building via the cafe terrace which is made of sandstone flags. Access is through a manually operated door.
There are 5 accessible parking bays at the front of The Sill for Blue Badge Holders. You can also drop off at the bus stop at the front entrance.
In addition to the accessible parking bays there are a further 172 parking bays in the main visitor car park and space for up to 100 vehicles in the overflow visitor car park at the southern end of the site. There are also 7 spaces for motor homes and three coach bays.
There are bicycle racks at the front entrance near the Gift Shop kiosk and secure bicycle/ pushchair stores in this location which can be hired at reception.
The seasonal AD122 bus service stops outside the main visitor entrance. Bus times are displayed on an information screen in the reception area.
Inside The Sill there is a passenger lift and stairs providing access to all floors. All lifts have voice announcers and Braille indicators. The Sill is spread out across two floors. The Sill cafe can be found on the first floor and has direct lift access.
All floors have level access. Stairs have adult and junior handrails. Stairs also have contrasting nosings.
Large print orientation maps for The Sill are available on request at the Reception Desk.
Bench seating can be found in the main entrance. There are also bench seats incorporated into the exhibition structures. The Café has a range of seating options including a combination of chairs with and without arms, bench seats and sofas with wooden arms. There are some external picnic tables and benches in the grounds and on the Whin Grassland Roof (level access is available to the roof walk). Picnic tables have spaces for people who use wheelchairs.
There are two wheelchairs available for visitor use. To borrow a wheelchair please ask a member of staff at reception.
The reception telephone can be used on request for emergencies or to book taxis for disabled people.
Standard and large print plans are available from reception.
Pre-visit information is currently being developed. If you require anything in advance of your visit please call us on (01434) 341200, alternatively you can email us at [email protected]